POPIA act

Effective Date: [26/03/2024]

TSB Security Solutions (Pty) Ltd (“TSB Security Solutions,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy outlines our practices in compliance with the Protection of Personal Information Act (POPIA) and explains how we collect, use, and protect personal information.

1. Collection of Personal Information

We may collect personal information from our clients and website visitors for the following purposes:

  • Contact information such as names, email addresses, phone numbers, and physical addresses.
  • Information necessary to provide security installation services and products.
  • Any other information voluntarily provided to us.

2. Use of Personal Information

We use personal information collected for the following purposes:

  • To provide security installation services and products to our clients.
  • To communicate with clients regarding inquiries, requests, and services.
  • To improve our services and customer experience.
  • To comply with legal obligations.

3. Protection of Personal Information

We take reasonable measures to protect the confidentiality, integrity, and security of personal information collected. This includes implementing appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction.

4. Disclosure of Personal Information

We may disclose personal information to third parties in the following circumstances:

  • With service providers and vendors who assist us in providing security installation services and products.
  • In response to legal requests or as required by law.

5. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Rights of Individuals

Individuals have the right to access, correct, or delete their personal information. Requests to exercise these rights can be made by contacting us using the information provided below.

7. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify clients and website visitors of any changes by posting the updated Privacy Policy on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TSB Security Solutions (Pty) Ltd Website: https.www.thesecuritybureau.co.za Email: Info@thesecuritybureau.co.za Phone:  066 031 2733 (Office) or 072 186 5179 (Ed)

By using our services or visiting our website, you consent to the collection and use of personal information as outlined in this Privacy Policy.

Thank you for choosing TSB Security Solutions.